Once you’ve decided to go solar, it’s time to select the solar installer. With the endless options available in Massachusetts, it can become a tough task to find the right solar installer for your needs. Even when you do, how can you be sure that they are the right choice?
One way to maximize your satisfaction with solar power is to choose a local solar company. Here’s why:
- Local People, Local Service
Local solar installers are usually small outfits and rely heavily on the word-of-mouth generated by their service quality. Negative reviews and word of mouth can hurt their business deeply. That’s why they genuinely care about customer satisfaction.
National solar installers, on the other hand, outsource the installation to a local installer who offers them the highest margins. In return, they get the quality for which they pay. For customers, that translates to inadequate equipment, experience, and results.
- Local Installer is More Accessible
A local solar installer is more responsive to your customer service needs. Whether it’s maintenance, queries, or something else, a local solar installer is just a call or a short drive away. You can always expect a dedicated crew of in-house professionals at your assistance.
National providers often jump from one local provider to another. There’s no guarantee that the same set of people who installed your solar panels will come to you when you need maintenance services at a later point. Even then, the service time, quality, and responsiveness take a backseat as the local provider’s reputation is not affected by how happy you are with their service.
- More Attuned to Local Needs
A local solar installer has a deep understanding of the local residents’ needs. They are also in sync with the local regulations and permit procedures, so your installation experience will be smoother. More often than not, obtaining permits and other paperwork takes several weeks. Missing any crucial permit or procedure can add to your woes. Therefore, a local solar installer with a good understanding of local needs is best-suited for solar installation.
- Reputation Built on Service
National service providers burn through cash promoting their service. So, they are not worried about taking a hit in online ratings and reviews. Conversely, a local solar installer’s bread and butter relies on their positive reputation in the business. They care about their service offerings more and give their customers the best products, service, and experience.
Choose a local solar installer and enjoy a smooth and hassle-free solar installation process.
